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IBM Houston, data center still up!

IBM’s SoftLayer ‘fully operational’ as Storm Harvey floods basement.

Business continuity will keep servers operational, but tropical storm appears to have taken out one of IBM’s basements

IBM has been forced to issue a tweet after images and videos showed one of its sites in the US city of Houston under water after Tropical Storm Harvey struck.

The pictures and videos, reportedly taken by a SoftLayer administrator, show flooding in the basement of IBM’s HOU04 site, which is located in Capitol Street, Houston.

In response to the images and rumors, IBM tweeted: “The #IBMCloud Data Center in Houston is fully operational & serving clients. Video of basement flooding does not depict the #datacentersite.”

The IBM site appears to be an office in the center of the city that is used by system administrators to monitor IBM’s Houston HS002 data center remotely.

Storm Harvey has affected more than 6.8 million people and there are reports that it has already taken the lives of nine.

Although IBM’s Houston data center site may be fully operational, according to TV and new reports, Houston’s basic infrastructure has been hit severely.

The BBC reported that 30,000 people have been forced to leave their homes in the city with floodwaters continuing to rise.

Flooded server rooms in any of the offices affected by the storm are likely to be inoperable if there has been flooding and electrical power outages, but IT departments tend to run a backup and recovery plan to minimize data loss, and the servers should failover to a remote location to enable business continuity.

If access to a server room is not possible, system administrators can usually manage systems remotely, but impassable roads and power outages may mean employees and IT staff are unable to get to the site selected in the business continuity plan.

See Full Article here in Computer Weekly Magazine.



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